Day One Agenda
Tuesday, October 5th
| 7:30am |
Registration & Continental Breakfast
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| 8:00am |
Summit Welcome and Chair Address
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| 8:10am |
KEYNOTE - Theory Into Practice: Ways of Measuring and Managing Performance to Drive Business Results
We’ve all heard what gets measured gets done but creating a
corporate culture that is centered on performance is the difference
between simple one-time improvements and broad-based, sustainable
productivity enhancements to drive free cash flow. Corporate
Performance Management integrates several leading methodologies
such as the Balanced Scorecard, Six Sigma, and Knowledge Management
to enable companies to identify and proactively manage areas
of their business that are performing well and those that are not,
making it an essential discipline to achieve shareholder, customer, operations,
and organizational goals. This keynote session will address:
Transforming the dimensions of an organization that bring real cultural transformation
Realizing business results are reflective of organizational strategy
Creating quality performance measurements to enhance business results
Identifying the attributes of a “world class” performance measurement system
Understanding the value of IT and performance management for integrating business processes Examining the technology options for delivering performance management
Assessing the technology vendors and products effectively
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Professor Pediatrics, Director PCICU, Medical Director,
Performance Improvement Children's Services
Duke Children's Hospital |
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| Theme: |
Performance Management Systems & Methodologies
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| 10:00am |
Case Study: The Call for Action: Using Performance Management Systems to Turn Strategy Into Reality
This session addresses the gap many organizations experience in
turning their strategy into reality using performance management
systems, such as the Balanced Scorecard. The missing link is often
the ability to engage the organization in performing the specific
actions needed to advance the strategy. The questions is how do
you drive people to action?
Identify key tools used to accomplish organizational objectives through process improvement projects
Understand how performance management systems link objectives to action using measures
Discuss approaches to motivate and influence people into taking action
Learn how to leverage these approaches in your performance management system
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Health Management Engineer, Adventist Health
Adventist Health |
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| 11:00am |
Effective Performance Measurement: Making Metrics Matter through Modern Management Methodologies
Performance measurement is the foundation of performance management.
In today’s resource-constrained environment, organizations
in both the private and public sectors must be much better
than ever at managing resources to maximize results and to meet
the unique challenges of the 21st Century. However, most organizations
using performance measurement do not get adequate
return for their investment. In this compelling presentation, Mitchell
Weisberg will tell participants how to increase the impact of their
metrics/dashboards by ensuring they are supported by strong
methodology, metrics, and data… and that they are used. He will
show how to adapt metrics initiatives to their organization’s performance
management maturity to deliver a strong ROI.
You will learn:
How to focus measurements across your organization to align
with the business strategy
How to determine the right metrics to measure and ways to keep
them current in a continuously changing business environment
How to manage your measurements to turn data into knowledge
that drives actions and decisions
How achieve consistency and avoid conflict among metrics
throughout your organization
How to develop a positive context so that people in your organization
will actively embrace measurement, rather than avoid or
ignore it
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CEO of Lumen Inc, and Professor- Department of Strategy & International Business, Sawyer Business School, Suffolk University
Lumen Inc |
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| 12:00pm |
Networking Luncheon
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| Theme: |
Using Analytics for Understanding Performance
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| 1:00pm |
Best Practices: Driving Competitive Advantage through Analytics and Business Intelligence
Within the dynamic, global business market, what can you do to maintain a competitive edge? In this compelling presentation, learn best practices for using analytics and business intelligence to increase business performance and market value for your company.
In this session, you will discuss case studies presented by BMW’s
Business Intelligence manager, Jonathan Greenberg, and learn:
How to increase your operational reporting platform
How to become a business-critical information resource worldwide
How to introduce new tools, technology and process within your enterprise to establish a Center of Excellence
About innovative tools for delivering consistent, reliable, and scalable BI solutions
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Business Intelligence Manager, IT
BMW |
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| 2:00pm |
Case Study: The “Real Key” to KPI’s: Building Effective Performance, Process and Risk Indicators
Dashboards, scorecards and KPI’s are the “in” thing. But how
do you make sure these are embraced and used throughout a
company? Is globalization and standardization of KPI’s across the
full organization even realistic? For large companies, it’s a must that
their data be in a single repository and managed with a single tool
if there’s to be hope that KPI information presented in dashboards
and scorecards is accurate, consistent and timely. KPI’s need to
be accompanied by a system that helps identify pain points and
successes to promote best practices. Further, the KPI dashboards
should be relied on across the organization, from the frontlines
(financial controllers) up to the executive board. Driving performance
management at all levels, of course, involves challenges.
This session will cover:
How KPIs can help identify strengths and weaknesses in organizational performance
Utilizing effective KPIs for more informed decision making
Generating your KPIs into organizational results and effectively communicate them across the organization
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Director Global Process Management
American Power Conversion Company |
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| 3:15pm |
Case Study: New Rules of Engagement Change Management for any Economy
The purpose of the session is to understand the time tested
approach to change management; people like change and people
hate being changed. The language of business is numbers however
the language of change is feelings (emotions). The session will
discuss how to apply change management practices to align the
organization and build the behaviors to engage employees when
business environment and customer’s needs are constantly changing.
Engagement once considered a way to enhance or improve
performance is now mandatory for an organization to succeed
over the long term. People need to know you care before they
care what you know. Learn how to make engagement core to all
business decisions in a timely way.
Mary Sue Kaliszewski, Corporate Quality Director,
Overhead Door Corporation (tentative session)
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Corporate Quality Director
Overhead Door Corporation (tentative session) |
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| 4:15pm |
Case Study: Performance Management Innovation: The Rationale for Change
In this dynamic presentation, you will learn about how investigating
a company’s process, operational, and performance systems and
conducting an overall business performance assessment can lead
to dramatic changes in business intelligence strategy that results in
improved market performance. You will learn how best practice
implementation can set business targets that drive improvements,
and how to Identify key tools used to accomplish organizational
objectives through process improvement projects. This presentation
will share practical tools that could be adapted to any industry
and incorporated into an organization’s performance measurement
process that will achieve positive results and business improvements.
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| 5:00pm |
Adjourn to Networking Reception
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For information on Sponsorship opportunities, contact
Zack Harrison